What is your shipping policy?

Warm weather policy starts April 19, 2021: We want you to receive your chocolate in perfect condition and as quickly as possible. In warm weather, we ship on Mondays and Tuesdays (and Wednesday if the destination is close enough to guarantee arrival before the weekend). We add insulation and an ice pack at no charge, and we strongly encourage you to choose an expedited shipping method if your order is traveling outside of New England. We cannot be responsible for chocolate that is heat-damaged when you open it, so please have someone be home when your package is expected to arrive or provide a safe, cool delivery spot. We may need to delay shipment altogether if the weather is too hot here or there, and will notify you if this happens. You will receive an email when your package ships. We do not ship internationally at this time.

What is your return policy?

Your chocolate is shipped in perfect condition and, as described above, we take every precaution to make sure it arrives in perfect condition as well. If it is damaged in transit, we will gladly replace it but cannot refund shipping costs. We cannot accept the return or exchange of chocolate that was received intact. Having said that, if you are unhappy with your order, we hope you will reach out to us. Our products are created for you, and we want to hear if we need to make changes to our product, our shipping methods, or anything else in order to keep you as a happy customer.

How should I store my chocolate?

Best is to keep it between 65 and 70 degrees and in low humidity (less than 55%) and darkness, like a pantry or cupboard. Refrigeration is a good choice as long as you first put it in something else with as little air as possible such as a baggie with the air forced out. Please let it come to room temperature before enjoying it. Hot temperatures as well as big swings in temperature make chocolate “bloom” or go out of temper, meaning the cocoa butter separates from the cocoa solids. When this happens, although there is nothing wrong with the chocolate, it will have chalky whitish/greyish patterns (that’s the cocoa butter) and a different mouthfeel. When stored in ideal conditions, your chocolate can be enjoyed long after you got it, but we like it the most when it’s as fresh as possible.

It refers to the percentage of cacao by weight in the finished chocolate. Because Tangle Chocolate has only two ingredients, you know that our chocolate consists of 70% cacao and 30% sugar.

Do you make other kinds of chocolate besides 70% dark?

Not right now...but what do you think we should make next? Please let us know!

What's the big deal about Tangle Chocolate being freshly made?

Some foods improve with age, such as wine and many cheeses. Others lose some of their taste over time. We find that the flavors in chocolate mellow. Now, this may not concern you, and you may have been perfectly content your whole life with chocolate that arrived in a shop perhaps many months before you purchased it. But we invite you to try our chocolate and see if you notice a difference in the number and quality of distinct flavors straight from the cacao bean that you can taste.

Is Tangle Chocolate single-origin? And what does that mean?

Yes, Tangle Chocolate is single origin. That means that all of the cacao beans used in our chocolate are from the same region. Those cacao trees experience the same soil, weather, altitude and so on that contribute to the distinct flavor of the chocolate. Tangle Chocolate uses cacao beans from a single region of Guatemala, the Cahabón region.

What's the difference between bean-to-bar and craft or artisan chocolate?

These words, along with other ones like "small batch" and "handcrafted," are used in an attempt to differentiate specialty chocolate from large-maker industrial chocolate. However, none of them has a legal definition in the U.S., so their presence on a label doesn't necessarily guarantee anything, which can be confusing and even misleading. Bean-to-bar chocolate means that the maker started with cacao beans, did all of the roasting and refining in house, and ended up with the finished chocolate. That describes Tangle Chocolate. Very large companies technically can be bean-to-bar chocolate makers too, but the term is generally used to describe small chocolate makers like us. The terms “craft” and “artisan” imply that the chocolate was made by a small company with lots of human involvement in the process, whether or not the chocolate is bean to bar...but again, without a legal definition, it's hard for us as consumers to know what "small" is. Industrial chocolate makers have noticed consumer interest in craft products, and some now use words like "craft" and "artisan" on their labels. In addition, while some “craft” or “artisan” chocolate companies are also bean to bar, others buy ready-made chocolate, melt it and perhaps add special touches, and then remold and package it with their label. If you're unsure about a chocolate company's label language, call them and ask any questions you have.

Is your chocolate certified organic?

Not at this time. Although the cacao beans and sugar that we currently use are certified organic, we have chosen not to go through the process to be certified organic as a company. This enables us to keep the door open in the future to using non-certified organic beans that we love. We understand that sometimes a farmer can't meet the costs and administrative duties associated with getting and maintaining organic certification even though their products are up to organic standards.

Is Tangle Chocolate Fair Trade?

No. We are committed to paying more than the Fair Trade price standards and to meeting or surpassing any ethical standards you can think of. We buy our cacao beans from good people who know their many small farmers (average farm size: 2.5 acres) and are super transparent about their practices and finances.

Is Tangle Chocolate vegan?

Yes! The only two ingredients are certified organic cacao beans and certified organic cane sugar.

Is Tangle Chocolate kosher?

Yes! Our chocolate is certified kosher by the Massachusetts Kosher Commission.

Is Tangle Chocolate gluten free?

Yes! There are only two ingredients in our chocolate, organic cocoa beans and organic sugar, both of which are gluten free, so our chocolate is gluten free.

Spirit of Generosity

A sensuous experience, our large size starts with the dramatic opening of our two-tier keepsake box and ends with a handmade 9-calorie gourmet chocolate Thin melting on your tongue. An abundant display packed with 5.4 ounces of our fine, gourmet chocolate. Unique and irresistible with plenty to share. The design of this box allows for two flavors of chocolate if you wish, one on each tier (with the exception of the Italian Truffle Salted). If you don't see the half-and half combination you'd like, please call or email for a custom order.

DARK AND MILK FLAVORS:

DARK

Natural 72% Dark Organic Single Origin Guatemalan, our original and still best-selling flavor, rich and fruity.

Dark Coffee, perfectly balanced and complex with notes of honey and citrus.

Half and Half Dark Original/Coffee One tier of natural 72% Dark, one tier of Coffee-infused.

Dark with Cape Cod Sea Salt

Hey, it’s local salt! Straight from our Massachusetts coastal waters and handmade by a commercial fisherman, oceanographer, and wild food maker, this salt contains naturally-occurring trace minerals and even a tiny bit of dried plankton, algae, and seasonal pollens.

Half and Half Dark/Cape Cod Salt, One tier original 72% Dark, one tier of Dark Cape Cod Sea Salt.

Soft Chai

Warm spices of cinnamon, cardamom, ginger and cloves plus a hint of black pepper make our chai chocolate exciting without being bossy. Bonus: the cardamom is grown by the same farmers who grow our Guatemalan cacao.

Dark with Italian Truffle Sea Salt

This salt starts with the finest Sicilian sea salt that is then seasoned with tiny pieces of Italian summer truffles. The result is a strong, earthy, intoxicating salt that makes for an unforgettable pairing with Tangle Chocolate. We are obsessed with it, and if you love truffles, you will be too.

MILK

52% Milk Guatemalan, deep and creamy. Please note: new labels are still in production, so the correct nutrition facts are: 1 oz = 153 calories, 15g carbs, 11g fat, 3g protein. Each Milk Chocolate THIN has about 10 calories.

Coffee-Infused Milk, lighter and sweeter than our Dark Coffee-Infused, made with a coffee from Bali that has notes of honey and citrus.

Half and Half Dark Original/Milk One tier of Dark, one of Milk, best of both worlds!

Gift M&A

My friend who loves chocolate covered apricots said they were perfect. He loved the texture and taste of the chocolate.
The sampler was a great gift as it came as the very cute and unusual box and was much appreciated by my friends. Also, although my friends only like dark chocolate, the variety that included some milk chocolate is great with guests who may like milk as well as dark chocolate. The gift all in all was a great hit.
Thanks to Susan w.ho is so creative and sweet as her chocolate.

Made me swoon!

I bought the double-layer box of thin slivers, and the box itself was a presentation, a gift for eyes and a puzzle for mind; but it got better. When I opened it I was hit by the scent of chocolate in ways I’ve never known before, almost enough to make me swoon. Then I lifted out one wrapped sliver of thinnest chocolate, took the tiniest nibble, and felt my tongue explode. What a difference is Tangle Chocolate from a candy bar pushed into my open maw.

Good Easter Gift

I orderer chocolate as a gift for my sone and daughter-in-law. The gifts arrived promptly and the recipients tell me it was delicious,

Well loved!

Twas a birthday present and the recipient was thrilled!

Great service and chocolate!

I sent the Spirit of Generosity to my sister.
It arrived promptly and They LOVED the product.
"Best chocolate we've ever had!"

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Spirit of Generosity

Regular price $49.90

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Spirit of Generosity

Regular price $49.90

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Customer Reviews

LET US REMIND YOU TO PAUSE, SAVOR, AND BREATHE.

20% OFF SELECT GIFT BOXES NOW! AND THIS SATURDAY VISIT US AT COTTAGE ST OPEN STUDIOS IN EASTHAMPTON, 10-5 AND SUNDAY AT BLACK BIRCH VINEYARD IN HATFIELD, 12-5!

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